Privacy Policy

Introduction

CandyBet Casino's Privacy Policy exists to inform you about your data rights and how we handle personal information when you use our platform. This policy explains why, what, how, and with whom we collect, use, store, and protect your data.

Purpose of the Privacy Policy

Our purpose is to provide a clear understanding of how CandyBet Casino collects and uses your personal information. By using our site and services, you consent to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users who access or use our platform, including services such as online gaming, account management, and customer support. Your use of our platform implies that you agree to this policy.

Consent Clause

By using our site and services, you consent to the practices described in this Privacy Policy. We reserve the right to update this policy at any time.

Data We Collect

We collect data in various categories:

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to remember your login details, preferences, and interactions. Cookies are small text files that help our platform function. There are three types of cookies:

• Essential: necessary for the platform's functionality
• Analytics: helps us understand user behavior and improve the site
• Marketing: used to tailor advertising and promotional content

You can manage or disable cookies by adjusting your browser settings.

Legal Basis for Processing

Our main legal grounds for processing user data are:

• Contractual necessity: necessary for the provision of our services
• Legal obligations: compliance with regulations and laws
• Legitimate interests: improving the site, personalizing experience, and reducing risk
• User consent: you have given us permission to collect and use your data

Data Sharing and Disclosure

We may share your data with third-party service providers, such as payment processors and gaming providers. However, we do not sell personal data. We may disclose your data where required by law.

Data Storage and Retention

We keep personal data for as long as necessary to fulfill our purposes. Data is stored securely on our servers using SSL encryption and access controls. Criteria for retention periods include:

• For contract performance: data is kept until the contract is completed or terminated
• For regulatory compliance: data is kept for as long as required by law

Security Measures

We implement various security measures to protect your data, including:

• SSL encryption: secure data transmission between you and our platform
• Access controls: limiting access to authorized personnel only
• Authentication processes: verifying user identity
• Monitoring for unauthorized access: regular checks to prevent breaches

Your Rights

You have the following rights under data protection laws:

• Access, update, or delete your data: request changes or removal of your personal information
• Withdraw consent or object to processing: stop us from using your data in a specific way
• How to contact us: use our support channels to exercise these rights

International Data Transfers

We may transfer your data outside the EEA, but we only do so with safeguards in place, such as Standard Contractual Clauses.

Third-Party Services

External links or services have their own privacy policies. We are not responsible for external content.

Policy Updates

This Privacy Policy may be updated at any time. You will be notified of changes through our website and platform. Continued use of our services means that you accept the new policy terms.